Care & Instruction

At Jollony, we are proud of the craftsmanship and quality of our bags and luggage. It is important to care for your items properly to ensure they stay in top condition for a long time. Below are some care instructions to help you maintain the appearance of your Jollony products.

General Care Tips

  • Storage: Store your bags and luggage in a cool, dry place away from direct sunlight to prevent damage and fading.
  • Avoid Overloading: Do not overload your bags to prevent strain on zippers, seams, and handles.
  • Cleaning: Regularly clean your bags and luggage to remove dirt and stains using a soft cloth or brush. Follow the specific cleaning instructions for the material of your item.

Cleaning Instructions by Material

Leather:

  • Use a soft, damp cloth to clean dirt and dust.
  • For deeper cleaning, use a leather cleaner or mild soap solution with a soft cloth.
  • Avoid excessive water and direct sunlight to prevent damage and fading.
  • Condition the leather periodically with a leather conditioner to maintain softness.

Fabric:

  • Spot clean with a mild soap solution and a soft cloth.
  • For larger areas, use a fabric cleaner suitable for the specific fabric.
  • Allow the item to air dry completely before storing.

Nylon/Polyester:

  • Use a damp cloth and mild soap solution to clean dirt and stains.
  • For tougher stains, gently scrub with a soft brush.
  • Allow the item to air dry completely.

Maintenance Tips

  • Zippers: Keep zippers clean and lubricated for smooth operation.
  • Hardware: Wipe metal hardware with a soft cloth. Use a metal cleaner for tarnished hardware.
  • Handles and Straps: Check for wear and tear regularly and consider professional repair if needed.

Special Instructions

  • Water Resistance: While water-resistant, avoid submerging items in water.
  • Repairs: For significant damage, seek professional repair services specializing in bags and luggage.

Contact Us If you have any questions or need assistance with caring for your Jollony products, please contact our customer service team at support@jollony.shop. We are here to help you maintain and enjoy your items.